{"id":5454,"date":"2015-10-27T15:49:40","date_gmt":"2015-10-27T15:49:40","guid":{"rendered":"https:\/\/globalallianceregister.com\/?page_id=5454"},"modified":"2015-12-16T15:27:53","modified_gmt":"2015-12-16T15:27:53","slug":"turkce-iso-200002011-servis-yonetimi-sistemi-ic-denetci-egitimi","status":"publish","type":"page","link":"https:\/\/globalallianceregister.com\/tr\/services\/egitim\/turkce-bilgi-teknolojileri-yonetimi-2\/turkce-iso-200002011-servis-yonetimi-sistemi-ic-denetci-egitimi\/","title":{"rendered":"ISO 20000:2011 Servis Y\u00f6netimi Sistemi \u0130\u00e7 Denet\u00e7i E\u011fitimi"},"content":{"rendered":"<p><strong>E\u011fitim S\u00fcresi: <\/strong>2 g\u00fcn<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Kat\u0131l\u0131mc\u0131 Profili <\/strong><\/p>\n<ul>\n<li>ITIL ve ISO 20000 i\u00e7 denetimlerinde g\u00f6rev alacak t\u00fcm y\u00f6neticiler ve ilgili personel<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>E\u011fitimin Amac\u0131 <\/strong><\/p>\n<ul>\n<li>ISO 20000 standard\u0131n\u0131n uygunlu\u011funun denetimi i\u00e7in gerekli bilgilerin ve y\u00f6ntemlerin sunularak kat\u0131l\u0131mc\u0131lar\u0131n denetim becerilerini geli\u015ftrimek ve bilgilendirmek<\/li>\n<li>ISO 20000 \u0130\u00e7 Denet\u00e7i E\u011fitimi sonunda s\u0131nav yaparak kat\u0131l\u0131mc\u0131lar\u0131n i\u00e7 denet\u00e7i yetkinli\u011finin \u00f6l\u00e7\u00fclmesi<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0E\u011fitim \u0130\u00e7eri\u011fi<\/strong><\/p>\n<ul>\n<li>BT Servis Y\u00f6netimi Temel Tan\u0131mlar ve Kavramlar<\/li>\n<li>Servis Masas\u0131 S\u00fcreci<\/li>\n<li>Olay ve Talep Y\u00f6netimi S\u00fcreci<\/li>\n<li>Problem Y\u00f6netimi S\u00fcreci<\/li>\n<li>Konfig\u00fcrasyon Y\u00f6netimi S\u00fcreci<\/li>\n<li>De\u011fi\u015fim Y\u00f6netimi S\u00fcreci<\/li>\n<li>S\u00fcr\u00fcm ve Yayg\u0131nla\u015ft\u0131rma Y\u00f6netimi S\u00fcreci<\/li>\n<li>Kapasite Y\u00f6netimi S\u00fcreci<\/li>\n<li>IT Servislerinin Finansal Y\u00f6netim S\u00fcreci<\/li>\n<li>Eri\u015filebilirlik Y\u00f6netimi S\u00fcreci<\/li>\n<li>Servis Seviye Y\u00f6netimi S\u00fcreci<\/li>\n<li>IT Servis S\u00fcreklilik Y\u00f6netimi S\u00fcreci<\/li>\n<li>Bilgi G\u00fcvenli\u011fi Y\u00f6netimi S\u00fcreci<\/li>\n<li>\u0130\u015f \u0130li\u015fkileri ve Tedarik\u00e7i \u0130li\u015fkileri Y\u00f6netimi S\u00fcreci<\/li>\n<li>\u0130\u00e7 Denetim Uygulamas\u0131\n<ul>\n<li>Planlama<\/li>\n<li>Soru Listesi Haz\u0131rlama<\/li>\n<li>Uygulama Esaslar\u0131<\/li>\n<li>Raporlama ve Takip<\/li>\n<\/ul>\n<\/li>\n<li>\u0130\u00e7 Denet\u00e7i Yetkinlik S\u0131nav\u0131<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Sertifika<\/strong><\/p>\n<ul>\n<li>E\u011fitimi ba\u015far\u0131 ile tamamlayan t\u00fcm kat\u0131l\u0131mc\u0131lara GLOBAL ALLIANCE ACADEMY taraf\u0131ndan, <strong>&#8220;ISO 20000 Servis Y\u00f6netimi Sistemi \u0130\u00e7 Denet\u00e7i Ba<\/strong><strong>\u015far<\/strong><strong>\u0131 Sertifikas<\/strong><strong>\u0131&#8221; <\/strong>verilecektir.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>E\u011fitim S\u00fcresi: 2 g\u00fcn \u00a0 Kat\u0131l\u0131mc\u0131 Profili ITIL ve ISO 20000 i\u00e7 denetimlerinde g\u00f6rev alacak t\u00fcm y\u00f6neticiler ve ilgili personel \u00a0 E\u011fitimin Amac\u0131 ISO 20000 standard\u0131n\u0131n uygunlu\u011funun denetimi i\u00e7in gerekli&#8230; <\/p>\n","protected":false},"author":10,"featured_media":5171,"parent":2150,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full.php","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-5454","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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