Global Alliance Register Technical Representation Services provides comprehensive solutions and alternative ways to success in your projects and operations…
Global Alliance Register Technical Representatives are highly skilled to support your processes both in CAPEX & OPEX projects. Within the context of CAPEX – New Investment Projects the clients may need to merge technical knowledge and expertise dealing with complex project terms.
In case the required level of expertise is not available in-house so then our clients are not alone and have an option to apply the GAR Technical Representative Services throughout the whole project life cycle with a possibility to outsource the following activities:
- Representation of the client in all meetings
- Interpretation of Standards, Norms, Regulatory, Legislation Framework,
- Technical Advise on the customer complaints and queries on technical issues ,
- Recommendation to resolve the cases those may occur in business and/ or project interaction,
- Stabilizing the client positions prompting customer queries whatever the circumstances are with professional and knowledgeable approach,
- Assisting the client to develop a system tracking queries in a structured manner liaising with relevant departments of the client,
- Constantly striving to improve the client’s technical decisions to improve the efficiency and meet the project objectives,
- Ensuring the technical specification and contract quality plan respected in all phases of the project,
- Making sure that expected level of services maintained by the client and the contract conditions complied,
- Timely follow-up of each case with the relevant parties ensuring the issues are being addressed for resolution.
- Providing prime level of technical support for the project on a Project Based Model,
- Managing and taking ownership of the resolution process for the relevant issues to free the client’s management agenda from obstacles,
- Ensuring the issues are referred to proper parties,
- Identifying and escalating obstacles influencing timely resolution to the project requests,
- Proposing the tools and products that will lead to shorter resolution times,
- Adhering to proper escalation policies keeping severity levels accurate and management awareness,
- Building successful relationships with all concerned parties,
- Performing other assignments requested by the clients defined at the contractual phase,
Global Alliance Register Technical Representatives available in all market segments with an local and international knowledge and experience are highly skilled to cope with any projects at the operational phase of our clients when they need a reliable technical representative keeping them more comfortable in negotiations, defining the scope of work and contractual terms and conditions, technical specifications, tender preparation, execution of the projects, claim management, progress monitoring, verification of completion procedures and hand-over obligations. Technical Representative Services enables our clients to move forward in their business processes by avoiding surprises and unexpected delays.
Global Alliance Register Technical Representatives take pride in providing our clients around the world with decisions that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and the clients we serve and define our success in terms of their success. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to satisfy our client needs.
