Audit

Independent Audit & Supply Chain Assurance
AUDIT SERVICES

From internal audits and supplier qualification to technical, ESG, social compliance, mystery customer and global multi-site audit programs, Global Alliance Register provides independent insight across operations and supply chains.

GAR supports organizations that need to understand whether their own operations, suppliers, contractors, processes, service locations or supply chains conform to defined requirements, customer expectations, technical specifications, corporate standards, regulatory obligations or responsible-business principles.

Audits may be performed against international standards, customer requirements, corporate procedures, technical specifications, codes of conduct, sector schemes, regulatory criteria or customized audit protocols.

THE GAR APPROACH

One Audit Requirement. Worldwide Auditor Access. One GAR Interface.

GAR defines the audit objective first, then coordinates the appropriate audit protocol, auditor competence, technical discipline, location, evidence requirements and reporting format. The purpose is not simply to identify nonconformity, but to give the client a clear picture of what is working, what is not, where the risks are and what action should follow.

01 — INTERNAL & FIRST-PARTY AUDITS

Independent Review of Your Own Organization

GAR can perform independent internal audits on behalf of organizations that want objective review of their systems, controls, processes, locations or business units.

Quality Management

Internal audits of quality systems, process controls and implementation effectiveness.

Environmental Management

Review of environmental controls, obligations, operational practices and improvement actions.

Occupational Health & Safety

Assessment of OH&S processes, risk controls, responsibilities and workplace practices.

Energy Management

Internal audit of energy-management arrangements, performance controls and implementation.

Information Security

Independent review of information-security controls, processes and management-system implementation.

Business Continuity

Assessment of continuity arrangements, plans, responsibilities and operational readiness.

Integrated Management Systems

Combined internal audit programs across multiple management-system disciplines.

Corporate Procedures

Audit against internal procedures, policies, delegated authorities and operating controls.

Site / Business Unit Audits

Consistent audit programs across locations, subsidiaries, departments and operating units.

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02 — SUPPLIER, CONTRACTOR & SECOND-PARTY AUDITS

Know Your External Providers Beyond the Contract.

GAR performs second-party audits on behalf of customers, purchasers, asset owners, brands, franchisors and other interested parties seeking independent evidence that external providers are meeting defined requirements.

Supplier Audits

Quality, capability, process, HSE, environmental and customer-specific requirements.

Contractor Audits

Assessment of contractor systems, competence, controls and project-delivery capability.

Subcontractor Audits

Verification of critical subcontracted processes, resources and control arrangements.

Distributor Audits

Assessment of distribution, handling, storage, traceability, service and market requirements.

Dealer Audits

Operational, service, brand and customer-experience compliance across dealer networks.

Franchise Audits

Verification of operational, service, hygiene, product and corporate-standard compliance.

Service Provider Audits

Review of outsourced services, service-level controls, competence and customer requirements.

Logistics Provider Audits

Audit of transport, warehousing, security, traceability, handling and service controls.

Warehouse Audits

Storage, preservation, stock control, traceability, handling and process-compliance assessment.

Procurement Audits

Assessment of supplier selection, approval, purchasing controls and outsourced-process management.

Outsourced Process Audits

Verification that outsourced activities meet technical, quality and customer requirements.

Follow-Up Audits

Verification of corrective actions, closure status and sustained implementation.

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03 — VENDOR QUALIFICATION & TECHNICAL CAPABILITY AUDITS

Assess Capability Before Supplier Approval

Manufacturing Capability

Facilities, machinery, process capability, technical resources and production controls.

Production Capacity

Workload, throughput, bottlenecks, capacity and delivery capability.

Engineering Resources

Engineering competence, design resources, technical documentation and project support.

Special Processes

Review of welding, heat treatment, coating, NDT and other controlled processes.

Laboratory Capability

Assessment of in-house testing, equipment, competence and laboratory controls.

Calibration & Measurement Control

Review of calibration systems, measurement traceability and equipment control.

Material & Traceability Control

Material identification, segregation, heat/batch traceability and certification controls.

Sub-Vendor Management

Selection, approval, monitoring and performance control of critical sub-suppliers.

AVL / Prequalification Support

Independent evidence supporting Approved Vendor List and supplier-qualification decisions.

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04 — PROCESS, MANUFACTURING & OPERATIONAL AUDITS

Audit the Process, Not Just the Management System.

Manufacturing Process Audits

Review process execution, controls, capability, records and compliance with defined requirements.

Production Line Audits

Assessment of workflow, process stability, inspection stages and operational controls.

Special Process Audits

Independent review of critical processes requiring enhanced control and qualification.

Assembly Process Audits

Verification of assembly methods, work instructions, controls, testing and traceability.

Maintenance Process Audits

Review of preventive, predictive and corrective maintenance controls and execution.

Warehouse / Logistics Process Audits

Operational review of receiving, storage, picking, dispatch, preservation and handling.

Service Process Audits

Assessment of service delivery against defined operational and customer requirements.

Customer-Specific Process Audits

Audit against client-owned process criteria and performance expectations.

VDA 6.3-Type Process Audits

Automotive-style process assessments where applicable and appropriately qualified auditors are required.

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05 — QUALITY & MANAGEMENT SYSTEM AUDITS

Independent Assessment Against Recognized Management-System Requirements

GAR can perform independent audits against recognized management-system standards, sector requirements and customer-specific criteria to evaluate implementation, effectiveness, compliance gaps and improvement priorities — without implying formal certification.

ISO 9001-Based Audits

Independent assessment of quality-management processes, customer focus, operational controls, risk-based thinking and continual improvement.

ISO 14001-Based Audits

Review of environmental aspects, compliance obligations, operational controls, objectives and environmental-management effectiveness.

ISO 45001-Based Audits

Assessment of occupational health and safety risks, operational controls, worker participation, incident management and continual improvement.

ISO 50001-Based Audits

Audit of energy-management arrangements, energy performance indicators, operational controls and energy-improvement processes.

ISO/IEC 27001-Based Audits

Independent review of information-security governance, risk treatment, controls, responsibilities and management-system implementation.

ISO 22301-Based Audits

Assessment of business-continuity governance, business-impact analysis, continuity strategies, plans, testing and organizational resilience.

Integrated Management System Audits

Combined audits across multiple standards to evaluate integration, common processes, shared controls and overall system effectiveness.

API Q1 / Q2-Type Audits

Quality-system and supplier audits aligned with applicable oil and gas sector quality requirements and customer expectations.

IATF-Related Supplier Audits

Automotive supplier assessments covering quality-system implementation, process controls, risk, performance and customer-specific requirements.

Aerospace Supplier Audits

Supplier and gap audits against applicable aerospace quality requirements, customer specifications and controlled-process expectations.

Sector-Specific Gap Audits

Assessment of existing systems against sector-specific standards or scheme requirements to identify readiness gaps and priority actions.

Customer Requirement Audits

Independent audits against client-owned quality requirements, corporate procedures, supplier manuals, contractual obligations and KPIs.

Audit is not certification

An organization may be audited against the requirements of a management-system standard without being certified to that standard. Formal accredited certification is provided separately through GAR’s Management System Certification service line.

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06 — SOCIAL COMPLIANCE, HUMAN RIGHTS & ETHICAL TRADE

Responsible Supply Chain & Social Compliance Audits

GAR coordinates recognized and customer-specific social-compliance audits through appropriately qualified and, where required, scheme-approved audit partners.

SMETA

Social, labour, health & safety, environmental and business-ethics audit framework where applicable.

amfori BSCI

Supply-chain social compliance assessment through appropriately authorized partners.

RBA

Responsible Business Alliance audit support where scheme conditions are met.

SA8000-Related Assessments

Social-accountability assessment support under applicable recognized routes.

WRAP / SLCP

Recognized social and workforce assessment frameworks where applicable.

TfS / PSCI / RJC / ICS / JAC

Sector and supply-chain responsible-business audit programs through authorized partners where required.

Code of Conduct Audits

Customer or corporate social-compliance standards translated into practical audit protocols.

Human Rights Audits

Assessment of labour rights, worker treatment, grievance systems and human-rights risks.

Responsible Recruitment

Audit of recruitment fees, migrant-worker practices, contracts and workforce controls.

Forced / Child Labour Risk

Assessment of policies, records, recruitment and workplace evidence relating to prohibited labour practices.

Working Hours & Wages

Verification of hours, overtime, compensation, benefits and applicable workforce controls.

Worker Welfare & H&S

Assessment of workplace safety, welfare facilities, accommodation and worker-protection measures.

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07 — ESG, SUSTAINABILITY & ENVIRONMENTAL AUDITS

Assess Environmental, Social and Governance Performance

Environmental Performance

Assessment of environmental controls, pollution prevention, legal obligations and site practices.

Energy

Review of energy use, controls, monitoring, efficiency and management practices.

Water

Assessment of water sourcing, use, conservation, discharge and management controls.

Waste

Audit of waste generation, segregation, storage, treatment, disposal and records.

Emissions & Carbon

Review of emissions-related controls, data management and carbon-management practices.

Resource Efficiency

Assessment of material, energy and resource-use controls and improvement opportunities.

Supplier ESG Performance

Independent assessment of supplier environmental, social and governance practices.

Sustainable Procurement

Review of ESG integration within procurement, qualification and supplier-management processes.

Corporate ESG Criteria

Customized audits against client-specific sustainability and responsible-business requirements.

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08 — REGULATORY, DUE DILIGENCE & SUPPLY CHAIN COMPLIANCE

Independent Evidence for Complex Supply-Chain Obligations

Supply Chain Due Diligence

Audit support for supplier-risk identification, controls and remediation follow-up.

Human Rights Due Diligence

Assessment of policies, processes, supplier controls and human-rights risk management.

Responsible Sourcing

Supplier and material-chain audits against responsible-sourcing requirements.

CSDDD-Related Assessments

Audit support aligned with applicable corporate sustainability due-diligence obligations.

EUDR-Related Supply Chain Audits

Traceability and due-diligence audit support where relevant to applicable commodity chains.

LkSG-Related Supplier Audits

Supplier-assessment support relating to applicable German supply-chain due-diligence requirements.

Chain of Custody

Review of material traceability, custody records and controlled-transfer requirements.

Responsible Minerals

Supply-chain audit support involving responsible-minerals and sourcing requirements where applicable.

Security & Customs Programs

Assessment support for supply-chain security and customs-related requirements where recognized programs apply.

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09 — FOOD, GMP & HYGIENE AUDITS

Operational Assurance for Food, Hospitality, Healthcare and Consumer Supply Chains

GMP Audits

Good Manufacturing Practice audits for applicable food, pharmaceutical, cosmetic or hygiene environments.

HACCP Audits

Independent review of hazard-analysis and critical-control-point implementation.

Food Safety Audits

Supplier, site or operational food-safety assessments against defined requirements.

Allergen Audits

Review of allergen controls, segregation, labeling, cleaning and cross-contact prevention.

Hygiene Audits

Assessment of cleaning, sanitation, personnel hygiene and facility-control practices.

Depot / Warehouse Audits

Storage, temperature, hygiene, pest control, traceability and stock-control review.

Retail Store Audits

Food handling, hygiene, storage, labeling, display and operational compliance.

Food Defense

Assessment of intentional-contamination prevention and facility-security controls.

Traceability Audits

Verification of product, ingredient, batch and supply-chain traceability arrangements.

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10 — MYSTERY CUSTOMER, RETAIL, HOSPITALITY & SERVICE QUALITY AUDITS

What Does a Real Customer Actually Experience?

Mystery Customer / Mystery Shopping Audits evaluate the service experience as it is actually delivered to customers, using predefined scenarios, service criteria and evidence requirements.

Mystery Customer / Mystery Shopping

Anonymous assessment of customer-facing service against predefined service standards and scenarios.

Retail Store Experience

Staff interaction, merchandising, cleanliness, pricing, promotions, queue management and presentation.

Hotels & Hospitality

Reservation, reception, check-in, housekeeping, F&B, guest interaction, complaint handling and service consistency.

Restaurant Chains

Service quality, waiting times, food presentation, staff behavior, menu compliance, hygiene and brand standards.

Cafés & Quick-Service Restaurants

Speed of service, order accuracy, cleanliness, upselling, customer interaction and outlet standards.

Tourism Services

Travel agencies, tour operators, attractions, visitor centers and other tourism-service experiences.

Automotive Dealerships

Sales journey, service reception, product presentation, staff conduct and after-sales interaction.

Banks & Service Centers

Customer greeting, waiting times, process clarity, service quality and branch standards.

Customer Journey Audits

Assessment from first contact through purchase, service delivery, complaint handling and after-sales support.

MYSTERY CUSTOMER

Experience the Service as a Real Customer

Tests what a customer actually sees and experiences — staff interaction, waiting time, service attitude, presentation, cleanliness, sales behavior, order accuracy and the overall customer journey.

SERVICE QUALITY AUDIT

Verify Delivery Against Defined Service Standards

Assesses whether the location or service operation consistently meets documented service procedures, KPIs, brand requirements and customer-service standards.

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11 — BRAND, FRANCHISE, DEALER & MULTI-SITE COMPLIANCE AUDITS

Protect Brand Consistency Across Every Location

Brand Standard Audits

Verification that branches and locations consistently implement documented corporate brand requirements.

Franchise Compliance Audits

Operational, product, service, hygiene, contractual and brand-standard verification.

Dealer Network Audits

Assessment of dealer operations, customer experience, brand presentation and corporate requirements.

Retail Network Audits

Consistent assessment across multiple stores, countries or retail formats.

Hospitality Chain Audits

Brand, service, operations, F&B, housekeeping and guest-experience compliance.

Restaurant Chain Audits

Multi-site review of food service, hygiene, operations, brand and customer-service standards.

Multi-Site Benchmarking

Comparable audit scores, rankings and trend analysis across locations.

Corrective Action Programs

Structured follow-up across branches, franchisees and operating units.

Network Performance Dashboards

Consolidated findings, KPIs and risk visibility for multi-site operations.

Mystery CustomerEvaluates the experience, often without announcing the assessment.
Brand / Franchise AuditEvaluates formal compliance with documented corporate standards.
Second-Party AuditEvaluates whether an external provider meets the client’s requirements.
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12 — CUSTOMIZED & CLIENT-SPECIFIC AUDIT PROGRAMS

Your Requirements. Our Audit Structure. Independent Evidence.

Many organizations do not need an off-the-shelf audit. GAR can design and manage client-specific audit programs around corporate standards, technical requirements, supplier expectations, risk priorities and business objectives.

Supplier Manual Audits

Audit suppliers against the client’s own supplier handbook, approval rules, quality expectations and operating requirements.

Technical Specification Audits

Verify compliance with project specifications, engineering requirements, inspection criteria and customer technical standards.

Code of Conduct Audits

Assess implementation of corporate ethical, social, labor, environmental and responsible-business requirements.

Corporate Standard Audits

Translate internal policies, procedures and governance requirements into a structured, auditable protocol.

Quality Requirement Audits

Evaluate suppliers, sites or service providers against customer-specific quality plans, controls, KPIs and acceptance criteria.

ESG Requirement Audits

Build client-specific environmental, social and governance audit criteria around corporate sustainability expectations.

Procurement & Prequalification Audits

Assess supplier suitability, capability, governance, technical competence and commercial readiness before approval or award.

Brand & Franchise Standard Audits

Create customized audit protocols for branches, franchisees, dealers, outlets and customer-facing operating networks.

Risk-Based Combined Audit Protocols

Combine quality, technical, ESG, HSE, social, regulatory and operational criteria into one risk-based audit program.

GAR-Developed Audit Checklists

GAR can convert client requirements into a structured checklist, scoring method, finding classification and reporting format.

Multi-Site Customized Programs

Apply one common client protocol consistently across multiple locations, countries, suppliers or operating units.

Corrective Action & Re-Audit Protocols

Define closure requirements, verification evidence, escalation rules and follow-up audit criteria as part of the program.

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AUDIT DELIVERY MODELS

On-Site, Remote or Hybrid

ON-SITE

Physical Facility Assessment

Facility walkthroughs, process observation, records, interviews, sampling and physical verification.

REMOTE

Digital Assessment

Document review, interviews, video-based verification and remote evidence review where appropriate.

HYBRID

Targeted Combination

Remote preparation and document review combined with focused on-site verification.

AUDIT PROGRAM MANAGEMENT

From One Audit to a Global Multi-Supplier Program

Audit Program Design

Audit strategy, scope, protocol and governance structure.

Supplier Risk Categorization

Risk-based segmentation of suppliers, contractors or locations.

Audit Frequency Planning

Audit cycles determined according to risk, performance and customer requirements.

Global Auditor Assignment

Auditor selection according to competence, language, geography and sector.

Audit Scheduling

Central planning and coordination across locations and suppliers.

Protocol Management

Consistent checklists, scoring rules and reporting across the program.

Corrective Action Tracking

Central monitoring of findings, actions, deadlines and closure status.

Management Reporting

Consolidated trends, KPIs, risk visibility and program-performance reporting.

RISK-BASED AUDIT PLANNING

Audit Intensity Should Follow Risk.

LEVEL 1

Document / Remote Assessment

Lower-risk screening or evidence-based preliminary assessment.

LEVEL 2

Standard On-Site Audit

Structured audit of defined requirements at the facility or operation.

LEVEL 3

Enhanced Technical / ESG Audit

Deeper assessment requiring specialist or multi-disciplinary competence.

LEVEL 4

Intensive / Recurring Program

Frequent, multi-site or high-risk audit coverage with structured follow-up.

Audit intensity = Supplier Criticality× Product / Service Risk× Country Risk× Regulatory Exposure× Previous Performance× ESG Exposure× Customer Requirements
GAR AUDIT PROCESS

From Audit Objective to Verified Closure

01Define
Objective
02Determine Audit
Criteria
03Risk & Scope
Review
04Auditor
Selection
05Document
Review
06On-Site / Remote
Audit
07Findings & Risk
Classification
08Audit
Report
09Corrective Action
Follow-Up
10Closure /
Re-Audit
AUDIT FINDINGS & REPORTING

Reports Designed for Action, Not Filing.

Conformity Observation Opportunity for Improvement Minor Nonconformity Major Nonconformity Critical Finding Immediate Risk Corrective Action Required Follow-Up Required
What was assessed? What was found? What is the risk? What action is required?
THE GAR AUDIT SERVICES ADVANTAGE

Why Audit Through Global Alliance Register?

Worldwide Auditor Network

Access to qualified auditors and specialists across major industrial, sourcing and service markets.

Independent & Objective Assessment

Audit conclusions based on defined evidence, scope and criteria.

Technical + Management Expertise

Management-system auditors can be combined with technical specialists where needed.

Customized Protocols

Audits can follow standards, customer requirements or bespoke audit checklists.

One Global Coordination Interface

Multi-country audit programs can be managed through one GAR point of contact.

Supply Chain Expertise

Quality, technical, ESG, social, environmental and regulatory risks can be assessed together.

Corrective Action Follow-Up

GAR can continue through remediation, verification, closure and re-audit.

Integrated TIC Capability

Audit findings can connect to inspection, testing, certification, training and advisory services where appropriate.

IMPARTIALITY & INDEPENDENCE

Audit, Advisory and Certification Responsibilities Remain Clearly Defined

GAR structures audit, advisory and certification activities to preserve applicable independence and impartiality requirements. Where an audit forms part of an accredited certification process, formal certification audits and certification decisions remain under the authority of the appointed accredited certification body.

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